At CALZEVRANTH, we want customers to feel confident when shopping with us. If you are not completely satisfied with your purchase, please review the following return and refund conditions.

1. Return Period

Customers may request a return within 30 days of receiving their order.

To qualify for a return, products must generally be:

• Unworn and unused.
• In their original condition.
• Free from damage caused by use or improper handling.
• Returned with original packaging, tags, and accessories when applicable.

Items that have been used, washed, altered, or damaged in a way that affects their resale condition may not qualify for a return.

2. Return Eligibility

Returns may be considered for the following reasons:

• The product arrived damaged.
• The product has a manufacturing defect.
• The wrong item was received.
• The customer is dissatisfied with an eligible purchase and the item meets the return conditions.

All return requests are subject to review and approval.

3. Return Shipping Costs

Quality-Related Issues:

If a return is necessary because the product arrived damaged, defective, or incorrect due to our fulfillment error, we will cover the reasonable return shipping costs.

Non-Quality-Related Issues:

For returns resulting from personal preference, incorrect size selection, or other non-quality-related reasons, the customer is responsible for the return shipping costs.

4. How to Request a Return

Customers should submit a return request within the 30-day return period.

Please provide:

• Your order number.
• The item you wish to return.
• The reason for the return.
• Photographs or other supporting information when the item is damaged, defective, or incorrect.

Please wait for return instructions before sending any product back.

Unauthorized returns or packages sent without following the return instructions may experience processing delays.

5. Refund Processing

Once a returned item has been received and inspected, we will determine whether the return qualifies for a refund.

Approved refunds will generally be processed within 3–5 business days after the returned item has been received and inspected.

Refunds will be issued to the original payment method used for the purchase.

The time required for the refund to appear in your account may vary depending on your bank, card issuer, or payment provider.

6. Non-Returnable Conditions

Returns may be declined if products:

• Have been worn, washed, or used.
• Have been altered or damaged after delivery.
• Are missing essential original components or accessories.
• Are returned in a condition that significantly affects resale eligibility.
• Are submitted outside the applicable return period, unless otherwise required by law.

7. Exchanges

If you need a different size or item, please contact us to discuss available options.

Exchanges are subject to product availability and approval. A return followed by a new purchase may be necessary.

8. Order Cancellations

Cancellation requests should be submitted as soon as possible after placing an order.

Orders that have already entered fulfillment or been shipped may no longer be eligible for cancellation.

If an order cannot be canceled, customers may refer to this policy for applicable return procedures.

9. Contact Information

For questions about returns or refunds, please refer to our Contact Us page.

10. Policy Updates

CALZEVRANTH ULQORAVEN LLC reserves the right to update this policy when necessary. Updates will be published on this page.